Terms and Conditions

Terms & Conditions

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to The Earthbound Organics. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of The Earthbound Organics stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement
We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible

Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company: excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.  This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Cash, all major Credit/Debit Cards, Payfast and Electronic Transfer are all acceptable methods of payment. Please note that all payments must be in South African Rand. Our Terms are payment before goods are delivered. All goods remain the property of the Earthbound Organics until paid for in full. We reserve the right to seek recovery of any monies remaining unpaid after goods are delivered to you via collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed R12000.00. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Cancellation Policy
We want you to feel perfectly confident when shopping at Earthbound Organics. Therefore, we give you the option to return any unopened, unused item in its original packaging that you bought from us for any reason within 14 days of receiving the item.

Refunds Policy
Reasonable requests to return goods will be considered only under the following conditions and will be handled in the following manner.

  1. The items must be unused and returned in their original packaging.
  2. The items must be in their original condition.
  3. Items that have been custom made cannot be returned.
  4. You will be liable for full transport costs (round trip – outgoing and incoming) which will deducted from your refund.
  5. The full transport cost which could have cost more than what you paid or what was advertised, will be recovered from your refund.
  6. We will charge a 15% re-stocking charge on the value of the goods returned.

Once goods are received in good order and condition a refund will be processed within 30 Days.

Unless otherwise stated, the services featured on this website are only available within South Africa, or in relation to postings from South Africa. All advertising is intended solely for the South African market. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Earthbound Organics. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Earthbound Organics, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.

Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites is not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. Earthbound Organics will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice
Copyright and other relevant intellectual property rights exists on all text relating to Earthbound Organics  services and the full content of this website.

We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Earthbound Organics literature or via our stated telephone, facsimile or mobile telephone numbers.

Earthbound Organics is registered in South Africa under Earthbound Natural Health but trading as Earthbound Organics.

Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the South African courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Earthbound Organics  to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes
Earthbound Organics reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a purchase or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.  

 Payment Methods

We want to make purchasing products from Earthbound Organics as easy as possible

NB – Please note : All payments will take place in South African Rands (ZAR)

We accept the following forms of payment:

  1. Electronic Transfers (EFT’S) via our website, goods will only be shipped once payment reflects
  2. Bank Deposit directly into our account, goods will only be shipped once payment reflects
  3. Cheque Deposit (10 Working days to clear) goods will only be shipped once payment reflects
  4. Cash on Delivery (Only in shop)
  5. Payfast – via our website

Orders will only be processed once payment reflects in our account.

Earthbound Organics Banking details:

Earthbound Natural Health
First National Bank (FNB)
Account name: K2019104856
Account number: 6281 250 1709
Branch code: 256 405
Cheque account

Delivery Policy

Please contact us regarding delivery to your location

Lead Times

Monday-Friday between 08:00 am and 17:00pm. Deliveries to outlying areas may have an extra fee and may take an extra day. Tracking number will be sent to client for follow ups

Deliveries in main city hubs are done within 1-3 working days if the product is in stock.

Please give us a call to confirm if a product is in stock if your delivery is urgent. If you are not within a main city hub please contact us for a delivery time.

Standard delivery areas:

Our standard delivery areas are : Cape Town, Johannesburg, Pretoria, Nelspruit, Polokwane, Durban, Bloemfontein, George and Port Elizabeth.

Non Standard Delivery Areas
If your area is not listed within our Standard Delivery Areas. Please Contact us for a delivery date at info@earthboundorganics.co.za
We unfortunately don’t deliver outside of South Africa.


100% Satisfaction Guarantee

Secure Shopping Guarantee

Earthbound Organics is a First National Bank approved online merchant. In order to become one, an online store must be rated as excellent by its customers. This also means that Earthbound Organics has been audited by FNB and been approved according to the high standards of the bank. Therefore

Lowest Price Guarantee

Please contact us with any queries or requests on 079 165 6057

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